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Privacy Policy

Frequently asked questions

Here are some common questions about our company.

Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.

You can reach our customer support team by emailing - shraddhagraphics52@gmail.com, calling +91 7698316452  or using the live chat on our website. Our dedicated team is available 10 AM to 6 PM Without Sunday to assist with any inquiries or issues.

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

Return & Refund Policy

At Shraddha Graphics, we take pride in delivering high-quality printing and advertising services. Since most of our products are customized as per customer requirements, we follow a strict return and refund policy as outlined below:

1. Non-Returnable Products

  • All printing products (letterheads, visiting cards, billbooks, banners, T-shirts, etc.) are customized and printed on order.

  • As these items are made specifically for you, returns or cancellations are not accepted once printing has started.

2. Eligible for Return/Replacement

We will accept returns or provide replacements only under the following conditions:

  • The product is damaged during delivery.

  • The printing has errors that differ from the approved design (e.g., wrong size, color, or content mistake made by us).

  • You received the wrong product.

👉 Note: Any mistakes in the design/file provided by the customer (such as spelling errors, low-resolution images, wrong content) are not eligible for return or refund.

3. Reporting an Issue

  • You must inform us within 48 hours of receiving the product if there is an issue.

  • Provide order details and clear photos/videos of the defect/damage.

  • Our team will review the case and inform you of the next steps.

4. Refund Policy

  • If the issue is confirmed and cannot be resolved with a reprint/replacement, a full or partial refund may be issued.

  • Refunds will be processed through the original payment method within 7–10 business days.

5. Order Cancellation

  • Orders can only be cancelled before printing/production starts.

  • Once the job has entered production, cancellation is not possible.

6. Contact Us

For any questions regarding returns or refunds, please contact us at: +91 7698316452 or Email : shraddhagraphics52@gmail.com